order still processing

Posted on January 25th, 2019   12:05   Off Topic
super_sonic92   9 0     posted 30 days ago   12:05

i have ordered a right side head track clip on the 18th January 2019 and  its still processing and it says your shipping is 3-5 days to uk  what is going on and i can see theres  lot more people asking the same issue , i would like a respond from you 

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9 Replies

anthony_f_quinn   0 0     posted 29 days ago   07:52

Same. I ordered on the 17th. I am making big savings by not going the TrackIR route. I am guessing they have had a busy Christmas and are churning out orders for the new Track hat clip plus. They are a small company and I am going to cut them some slack although I am chomping at the bit to get mine :). It would be good if they had updated their Facebook or this website if they were having issues meeting their delivery promises.

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chri5bourne   0 0     posted 29 days ago   12:07

Snap!!

No updates despite 2 emails being sent and order still shows as ‘processing’

I don’t want to sound too grumpy but reading the forum posts, you are taking money and not providing any feedback.  Most people are patient and understanding but with no feedback this is starting to look a little sinister and if not I apologies but PLEASE COMMUNICATE 

Please respond before legal action is taken (via credit card).

 

 

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chri5bourne   0 0     posted 29 days ago   03:11

Just received confirmation that order has been shipped…..thank you

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super_sonic92   0 0     posted 29 days ago   01:49

yes i got a email saying ( please accept my apologies, we have had a delay with a recent batch of orders )  

 

please just be patient people but  i do hope they put something on there forms or something about the issue  

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anthony_f_quinn   0 0     posted 28 days ago   09:53

Mine shipped Friday 🙂

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super_sonic92   0 0     posted 23 days ago   08:25

today i just my email saying its been shipped  wish there was a tracking number  its has been  13 days  since i ordered  

 

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greamechampion   0 0     posted 22 days ago   10:17

Wonder why they do not communicate, really would help and only takes a minute. Any chance of my order being shipped please.

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danielotten1   1 0     posted 22 days ago   12:55

my order has arrived today, im a happy man

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and how does it work ?   - timeripper on February 3rd, 2019   09:52
timeripper   0 0     posted 20 days ago   09:51

Same here,

They taken the order, then nothing…

 

truly bad,

 

can u please give us an update of our ourder please?

 

Regards

 

Edwin

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